General Information

Big Sale Clearance: Valid while stocks last.

Shipping:  Orders will be dispatched next working day by First Class Royal Mail.

Special Delivery: If you require your item more quickly please email or telephone before placing your order. We offer a same day dispatch for orders received before midday if guaranteed next working day delivery is required. There is an additional cost for this service.

Delivery outside UK/Europe: If you require your items delivered outside UK/Europe please email or telephone before placing your order. Shipping costs will be calculated on an individual basis.

Free Delivery: Within UK (including Channel Islands) on orders of £30.00 or more. Within Europe (not restricted to EU) on orders of £50.00 or more with code FDE01.

If you have any queries regarding delivery please contact Olive

Discount Codes: These can be found from time to time on emails, printed copies of the catalogue, printed advertisements, online shopping directories and online discount code sites and Facebook and Twitter. Only one code can be used per order. 

Links: Avalon Retail accepts no responsibility for the operation or content of these sites other than sites maintained by Avalon Retail.

Registration: You do not need to register or log in to use this site.

VAT: UK VAT is not added to the final total. Avalon Retail is not VAT registered at this time. No taxes are added to orders from outside UK.

Payment: Online payments are collected by Paypal, a secure service. You do not need a Paypal account. Payment can also be made by Google Checkout (account required), telephone, cheque, postal order or direct bank transfer. Goods will be dispatched upon receipt of cleared payment. Please allow seven working days for cheque clearance and three to five working days for bank transfer.

Catalogue: If you would like a copy of the full colour catalogue please contact Olive

BrowseAloud

This website is Browsealoud enabled. If you have already downloaded the reading tool you do not need to do it again.

Browsealoud is a free tool that can easily be installed onto your computer. Using this tool will allow you to listen to all of the text on our website, instead of reading it.

If you would like to know more then please take the video tour.    

Click on the logo below to download the free Browsealoud software onto your computer. You can find more information and support for downloading and installing the software on the Browsealoud website.

Once you have it you can use it on any site that is Browsealoud enabled. A list of Browsealoud enabled sites can be found on the Browsealoud website.